Terms and Conditions

At Gadsby we aim to offer our customers a professional and hassle-free online experience. By making use of our website you agree to be bound by the terms and conditions laid out below. Please read them carefully. They do not affect your statutory rights.

If you have any questions or comments with regard to these terms and conditions please contact us by either email: sales@gadsby.co.uk or phone: 01278 437123 (Monday–Friday, 09:00 to 17:00.)

The Contract Between Us
Any contract for purchases made through the website will be with Gadsby. Gadsby must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. 

Once payment has been received Gadsby will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Gadsby’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

Gadsby is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

General Terms
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.
These terms and conditions only cover the Gadsby website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

This Website
Gadsby own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy.

Payment Details
All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion.

Upon receiving your order Gadsby carries out a standard pre-authorisation check on your payment card to ensure there are sufficient funds in order to fulfil the transaction. No payment is debited from your card during this pre-authorisation check. Your card will only be charged upon dispatch of the items in your order. Your card will not be debited for items in your order which have not been dispatched, apart from magazine subscriptions, which, due to their nature are invoiced before the magazine is dispatched.

Free standard delivery applies to orders over £300 excluding VAT but only to a Mainland UK Address. For certain postcodes a surcharge may still apply. The following postcodes are not considered UK mainland: DD, AB, PH, KW, IV1-39, PA21-38.

Refunds & Returns
If your product is faulty contact us within 5 days of receipt by phone or email and we will replace or refund in full. All of our products come with a 30 day guarantee. The returned goods must be in a resalable state and we will be happy to refund you. If goods are ordered incorrectly a 25% restocking fee will be applied.

Please post returns to the following address:
W Gadsby & Son Ltd
Huntworth Business Park
Bridgwater
Somerset
TA6 6TS
United Kingdom


Availability of Goods
If Gadsby has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Gadsby from your credit card will be re-credited to your account and Gadsby will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Gadsby will not be obliged to offer any additional compensation for disappointment suffered.

Changes to This Agreement 
Gadsby reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

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During office hours (Mon-Fri 9-5) we are available on our instant chat service.

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Outside of office hours, or if you would prefer, you can fill in our contact form.

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