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BUSINESS ETHICS & CORPORATE SOCIAL RESPONSIBILITY

ETHICAL TRADING

We believe that our business has an absolute duty to behave ethically and responsibly. We go further than simply ticking boxes and securing accreditation, we build long-term partnerships with our producers that have an enduring positive benefit for every person in our supply chain.

All of our production sites are full Sedex members. This involves being inspected regularly by independent ethical auditors. All reports are uploaded online for customers to view. Our Ethical Trading Policy is available to anyone. It’s adapted from the base code of the Ethical Trading Initiative (ETI), which enshrines important workers rights and ensures living wages are paid. 

We are very proud to say that on average we have been in partnership with our factories for over 10 years. We don’t move supply simply to benefit from a lower price, we foster real relationships that offer transparency and reliability. We work with our producers to improve their systems and capabilities, benefitting efficiency, pricing and wages for workers.

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HOW WE WORK ETHICALLY

These are just a few of the ways that we work to continuously improve our standards, benefitting all people in our global business family.

YEAR-ROUND EMPLOYMENT

We balance production at our factories, offering our partners the opportunity to produce our items during quieter periods of the year. This helps offer year-round guaranteed employment to a greater number of people.

REGULAR AUDITS

We conduct two types of regular audit at all sites. Ethical audits are carried out by independent third parties, and technical audits are carried out by our own team to monitor production and quality standards.

SKILLED LABOUR

Many of our products are intrinsically low risk. Basket weaving, for example, is a skilled process. Workers are therefore well paid relative to other roles and issues such as forced labour are not relevant because of the skill required for manufacture.

OUR GLOBAL BUSINESS FAMILY

We firmly believe that ethical integrity and accountability shouldn't only be secondary business objectives. They have wide reaching ramifications for our business as a whole.

One of the key areas where we believe our high ethical standards benefit us is the resultant impact they have on product quality. Higher wages and better working standards relative to the wider market result in more diligent and effective processes and greater attention to detail.

We’re proud of the longstanding partnerships we’ve built. We recognise that every person in our supply chain is a part of our global business family.

We will always continue to build ethically responsible supply chains. Integrity, efficiency and positive relationships with producers are values at the core of our business. We operate in an ethically responsible way that we hope clients value and respect.

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